Frequently Asked Questions (FAQs)

General

What does Tramfloc do?

Tramfloc supplies specialty chemical products and polymer solutions for industrial, environmental, and infrastructure applications. Our products are used for water treatment, dust control, soil stabilization, solids separation, and environmental management across a range of industries.

Which industries do you serve?

Tramfloc products are used in applications across:

  • Municipal & Industrial Water Treatment

  • Mining & Mineral Processing

  • Construction & Infrastructure

  • Agriculture & Land Management

  • Oil & Gas Operations

  • Environmental & Dust Control

👉 View Industries:
https://tramfloc.com/industries/

Product Selection & Technical Questions

Which product should I use for my application?

Product selection depends on application requirements, water chemistry, soil conditions, operating environment, and regulatory considerations. Tramfloc provides technical support to assist with product selection based on specific use cases.

👉 Contact Tramfloc for assistance:
https://tramfloc.com/contact/

Can one product be used in multiple applications or industries?

Yes. Many Tramfloc products are suitable for use across multiple industries and applications. Products may appear under more than one category or industry based on how they are commonly used.

Do you provide product specifications or technical data?

Yes. Tramfloc provides technical documentation to support product use, which may include:

  • Technical Data Sheets (TDS)

  • Technical Information Bulletins (TIBs)

  • Application guidance

👉 View Technical Data & Bulletins:
https://tramfloc.com/resources/technical-data/

Safety Data Sheets (SDS)

Can you send me an SDS?

Safety Data Sheets are available in our online SDS Library and can be accessed at any time.

👉 View SDS Library:
https://tramfloc.com/resources/sds-library/

Are your SDS documents current?

SDS documents are maintained in accordance with applicable regulatory standards. Customers should always refer to the most current SDS available for the specific product and formulation in use.

Do you have region-specific SDS documents (EU, international, etc.)?

Availability of region-specific SDS documents varies by product and destination. If you require an SDS for a specific region or regulatory framework, please contact Tramfloc.

Certifications & Standards

Are any Tramfloc products NSF certified?

Yes. Select Tramfloc products are manufactured to meet NSF certification requirements for applicable water treatment uses. NSF certification applies only to specific products and formulations.

Please refer to product documentation or contact Tramfloc to confirm applicability.

Are any products Kosher certified?

Yes. Select food-grade and agricultural products are Kosher certified. Kosher certification is product-specific and does not apply to the entire product line.

Do all products carry certifications?

No. Certifications such as NSF or Kosher apply only to certain products based on formulation and intended use. Tramfloc does not make blanket certification claims across all products.

Shelf Life, Storage & Handling

What is the shelf life of your products?

Shelf life varies by product, formulation, and storage conditions. Shelf life information is provided in product documentation or upon request.

Customers should store products in accordance with SDS and handling guidelines.

Do products expire?

Products may have recommended use-by or retest periods depending on formulation. Please consult the applicable SDS, TDS, or contact Tramfloc for clarification.

How should products be stored?

Storage recommendations are provided in the SDS and may vary by product. Proper storage helps maintain product performance and safety.

Shipping, Packaging & Orders

Do you ship internationally?

Yes. Tramfloc supports both domestic and international shipments, subject to product availability, destination requirements, and applicable regulations.

👉 Learn more:
https://tramfloc.com/about/global-shipping-logistics/

What packaging sizes are available?

Packaging options vary by product and may include:

  • Bags

  • Drums

  • Totes

  • Bulk or specialty packaging

Packaging availability depends on product type and shipment requirements.

Is there a minimum order quantity (MOQ)?

Minimum order quantities may apply depending on the product, packaging, and shipment method. Please contact Tramfloc for details.

How long does shipping take?

Shipping timelines vary based on product availability, packaging, destination, and carrier. Estimated lead times can be provided at the time of order.

Pricing, Samples & Documentation

Can you provide pricing?

Pricing depends on product, quantity, packaging, and destination. Please contact Tramfloc for current pricing information.

Do you offer samples?

Sample availability varies by product and application. Requests are reviewed on a case-by-case basis.

Can you provide Certificates of Analysis (COA)?

Certificates of Analysis may be available for certain products and shipments. Availability depends on product type and order details.

File Formats & Technical Requests

Can you send documents as PDFs instead of Excel files?

Yes. If you experience difficulty opening spreadsheet files, please request PDF versions of documents when available.

Where can I find all technical documents in one place?

Most documentation can be found in the Resources section of our website.

👉 View Resources:
https://tramfloc.com/resources/

Environmental & Compliance

Do Tramfloc products help with environmental compliance?

Tramfloc products are used in applications that support dust control, water clarification, soil stabilization, and environmental management. Environmental and regulatory compliance depends on proper product selection and use in accordance with applicable regulations.

Does Tramfloc guarantee regulatory compliance?

No. While Tramfloc provides documentation and technical guidance, responsibility for regulatory compliance rests with the end user and depends on site-specific conditions and applicable regulations.

Contact & Support

Who should I contact for technical or documentation questions?

For product selection, documentation requests, certification confirmation, or technical questions, please contact Tramfloc directly.

👉 Contact Tramfloc:
https://tramfloc.com/contact/

How quickly will someone respond?

Tramfloc makes every effort to respond to inquiries during normal business hours. Response times may vary depending on the nature of the request.